Powering Digital Transformation Across Garissa
We're not just an ISP - we're the backbone of digital progress, enabling businesses, education, and innovation through unparalleled connectivity.
Our Mission
To eliminate connectivity barriers, ensuring every home and business in Garissa can thrive in the digital economy with enterprise-grade internet.
Our Vision
A digitally empowered Garissa where geography doesn't limit opportunity, and our network enables innovation across all sectors.
Our Core Principles
The foundation of everything we do
Customer First
We prioritize customer needs in every decision, delivering personalized solutions that exceed expectations.
Innovation
Continuously evolving our network with cutting-edge technology to future-proof your connectivity.
Reliability
Engineered redundancy ensures your connection stays strong when you need it most.
Principles That
Define Our Mission
These core values shape our culture, inform our decisions, and define how we serve our customers every day. They're not just words—they're commitments we live by.
Reliability
We deliver consistent, dependable service you can count on 24/7/365, with industry-leading uptime and performance metrics.
Customer Focus
Your satisfaction drives every decision we make. We listen, adapt, and evolve based on your feedback and changing needs.
Innovation
We're constantly pioneering new technologies and solutions to stay ahead of the curve and bring you the best connectivity experience.
Integrity
We operate with complete transparency and honesty. What we promise is what we deliver, with no hidden fees or surprise charges.
Excellence
We pursue quality relentlessly in everything we do, from our network infrastructure to our customer service interactions.
Community
We're committed to strengthening the communities we serve through digital inclusion initiatives and local partnerships.
Living Our Values Every Day
At BomaTel, our values aren't just words on a page—they're the foundation of everything we do. From how we design our network infrastructure to how we interact with our customers, these principles guide every decision and action.
We believe that by staying true to these values, we can deliver on our promise to transform connectivity across Garissa and empower communities through technology.